Delete your Dork account.

Dork is published by The Bunker Publishing Ltd. The Dork app (iPhone and Android) and readdork.com use the same Dork account, so deleting it removes it from both. This page explains how to ask for that and what happens to your data.

In the Dork app

1. Open the Dork app and sign in.
2. Open the You tab, then your account (or Settings).
3. Choose Delete account (in Settings it reads Delete my account) and confirm.

If the app says it can’t delete your account automatically, use the website or the support form below instead. The result is the same.

On the website

1. Sign in at readdork.com.
2. Go to Settings, Privacy, Delete your account.
3. Choose Delete my account and confirm.

Your account is deleted 14 days after you ask. Until then it works as normal, and you can sign in and cancel the deletion.

If you can’t sign in

Use the support form, choose “Your account” and ask us to delete your account. Give the email address on the account so we can check it is yours. We will start the deletion within 30 days of your request.

What is deleted

• Your sign-in, so nobody can use the account again, and any passkeys.
• Your profile: username, name, bio, tagline and picture, and your privacy choices.
• The artists and other subjects you follow, and the stories you have saved.
• Your inbox notifications and your notification settings.
• Any delivery addresses you saved.
• Student verification, including the school email address you gave.
• Your gig diary and gig reminders.
• Your show ratings and review votes.
• Show photos you uploaded.
• Fantasy Festival line-ups you made.
• Submissions you made through your account.

Anything stored only on your phone goes when you delete the app.

What is kept

• Support requests, including any delivery addresses, order numbers and images in them, are kept for two years after the request is closed, then deleted. They are no longer linked to an account, but what you put in them stays with them, including your name and email address.
• We keep billing records for six years (UK tax law); Stripe keeps its own records under its own policy. These cover payments and subscriptions for Dork+ on readdork.com, and the logs of renewal reminders we sent you. Where such a record exists, a blank, closed account entry stays behind to hold it, with no name, profile or settings on it.

Purchases made through the Apple App Store or Google Play are recorded by Apple or Google under their own policies.

Your Dork+ subscription

Deleting your account on the website sets a Dork+ subscription taken out on readdork.com to end when the period you have paid for runs out. A subscription bought through Google Play or your Apple ID is not cancelled by deleting the account: cancel it in Google Play (Android) or your Apple ID settings (iPhone).

Questions

Ask through the support form. Our privacy policy explains the rest of how we handle personal information.